Effective Date: 03rd August 2025
Company Name: Rudra Glam
Website: www.rudraglam.com

At Rudra Glam, we ensure quality and care in every product we deliver. For hygiene and safety reasons, we follow a strict No Return and No Exchange policy.

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• • At Rudra Glam, customer satisfaction is our priority. However, please note the following important update to our return and refund process:

    ❌ No Return or Exchange

    We do not offer any return or exchange on any of our products once delivered.

    ✅ Defective / Damaged Products

    If you receive a damaged or defective item, you must:

    1. Record an unboxing video clearly showing the issue.

    2. Click clear photos of the defective product.

    3. Send the unboxing video and photos to our support team via email at
       📩 support@rudraglam.com

    4. This must be done within 72 hours of product delivery.

    ⚠️ Complaints without an unboxing video will not be accepted.

    Our team will review your complaint and provide a resolution which may include a replacement or partial refund, at our discretion.

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Need Help?

Feel free to reach out:

• Call/WhatsApp: +91-9155488057

• Email: support@rudraglam.com

• Website: www.rudraglam.com